At CareCircle , your privacy and trust are fundamental. This Privacy Policy explains how CareCircle collects, uses, and protects your personal information when you register for and use the CareCircle Membership Portal.

1. Information We Collect

• Personal details such as your name, contact information, and date of birth
• Membership information and preferences
• Payment information securely processed for membership fees
• Usage data including login activity and portal interactions
• Communications between you and CareCircle support or community teams

2. How CareCircle Uses Your Information

• Manage your membership and process payments efficiently
• Provide personalised wellness content and support tailored to your journey
• Communicate important updates, events, and exclusive offers
• Enhance and improve the portal experience based on usage insights
• Fulfil legal and regulatory obligations

3. Data Security
CareCircle employs robust security protocols to protect your personal information, including encryption, secure servers, and regular system reviews to guard against unauthorised access.

4. Data Sharing
CareCircle does not sell or lease your information. We may share data with trusted partners or service providers who help us deliver your membership benefits, always under strict confidentiality agreements.

5. Your Privacy Rights

• Access and update your personal information anytime through the Membership Portal
• Request correction or deletion of your data, subject to legal requirements

6. Cookies and Tracking
CareCircle uses cookies to improve your portal experience and understand how members engage with our platform. You can adjust your cookie settings through your browser preferences.

7. Updates to This Policy
CareCircle may update this Privacy Policy periodically. We will notify members of significant changes via email or portal announcements.

8. Contact CareCircle
For any privacy-related questions or concerns, please reach out:
Email: privacy@carecircle.com.sg
Phone: +65 93636293